Returns & Exchanges
At Kabrita Europe, we want you to be completely satisfied with your purchase of our goat milk nutrition products. If you are not happy with your order, you can return unopened and undamaged items within 14 days of delivery for a full refund.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization and the correct shipping address.
Prepare the Package
Ensure the items are in their original, unopened packaging and securely pack them in a sturdy box to prevent damage during transit.
Ship the Items
Affix the shipping label to your package and send it back to our warehouse using a tracked shipping service; please note that return shipping costs are the responsibility of the customer.
Receive Your Refund
Once our quality control team inspects and approves the returned items, we will process your refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing